Warranty Policy

Blizzard warranty covers all manufacturing defects in materials and workmanship for one year from date of purchase of Blizzard products when purchased from an authorized Blizzard Retailer. The product will be repaired or replaced if approved by Blizzard warranty services.

WHAT IS NOT COVERED
• Damage caused by misuse, neglect or normal wear and tear.
• Damage caused by improper storage, oxidized or rusted hardware.
• Damage resulting from tuning machines, grinders or waxes, including solvents, cleaners and polishes.
• Any type of impact damage resulting in cosmetic/top edge damage, i.e. chipping of the top sheet.
• Ski damage resulting from improper mounting of bindings, including the use of incorrect mounting hardware or dimples in the base as a result of improper mounting.

WHAT TO DO
Return your product to the Blizzard retailer it was originally purchased from if possible. Also bring a proof of purchase showing you are the original purchaser of the product. The retailer, along with Blizzard, will determine if the product is eligible for warranty. If so, they will then obtain a return authorization number from Blizzard.

SHIPPING & TURNAROUND:
The purchaser is solely responsible for the cost incurred to return the product to Blizzard. All product returned by Fed-Ex or UPS--overnight, 2 day or 3 day--will be returned in the same manner. Estimated warranty turnaround time is 2 to 4 business days on replacements and 5 business days on repairs.

Blizzard will first try to repair the product and will only replace it if it cannot be repaired. It will be replaced with an equal valued product to be determined by Blizzard. If that product or equal is not available we will upgrade where applicable.

ALL PRODUCTS RETURNED TO BLIZZARD REQUIRE A RETURN AUTHORIZATION NUMBER. FAILURE TO DO SO WILL RESULT IN REFUSAL OF THE PACKAGE.

Thank you for purchasing a Blizzard product.

Blizzard Sport USA

Warranty FAQ's

How do I find an Authorized Blizzard dealer?
Check our website for your nearest authorized Blizzard Dealer under the “Dealer Locator” tab.

Who pays for shipping and how long will it take?
You, the consumer, are responsible for all shipping charges required to send the product to Blizzard Sport USA for evaluation. Blizzard will pay all shipping charges to return the product back to the Dealer. Warranty returns sent to Blizzard via Overnight, 2nd Day Air or Ground will be shipped back via the same method at Blizzard’s expense. Your product will be evaluated and processed within 3 business days of our receiving it. This does not include the shipping time, holidays, weekends or any delays due to catastrophe. Blizzard is not responsible for any delays incurred by the retailer.

What if I purchased my product over the Internet?
Most online dealers have some sort of return procedure. Check the website of the authorized Blizzard dealer you purchased from for their information and instructions.

I bought my product online in an auction, what now?
Unless the seller is an authorized Blizzard dealer, there is no warranty. Buying a Blizzard product on Ebay (or a similar site) from an unauthorized dealer is not covered by the Blizzard warranty. The warranty is for the original purchaser of the product from an authorized retailer.

If you have a specific warranty question that is not answered here, feel free to contact us and we will respond as soon as possible.
Thank you.

Blizzard Sport USA
info@blizzardsport.com